Frequently Asked Questions

Everything You Need to Know About Tribly

Get answers to common questions about our AI-powered customer engagement platform, pricing, features, and how we help businesses across India grow.

General

What is Tribly and how does it help businesses?

Tribly is India's leading AI-powered customer engagement and retention platform. We help businesses automate WhatsApp marketing, improve customer retention, and grow revenue through intelligent automation and personalized campaigns.

Which cities and states does Tribly serve?

Tribly serves businesses across India, with a strong presence in Andhra Pradesh (Vijayawada, Visakhapatnam, Guntur), Telangana (Hyderabad, Warangal), Bengaluru, and other major Indian cities. We provide localized support and understand regional business needs.

How is Tribly different from other customer engagement platforms?

Tribly combines AI-powered automation with deep understanding of Indian business culture. We offer WhatsApp automation, multi-channel engagement, and personalized campaigns specifically designed for Indian businesses across various industries.

Features & Services

What WhatsApp automation features does Tribly offer?

Tribly offers comprehensive WhatsApp automation including automated messages, broadcast campaigns, customer segmentation, automated follow-ups, appointment reminders, and personalized customer journeys. All features are designed to comply with WhatsApp Business API guidelines.

Can Tribly help with customer retention strategies?

Yes! Tribly specializes in customer retention through AI-powered insights, automated re-engagement campaigns, loyalty programs, personalized communication, and data-driven retention strategies. We help businesses reduce churn and increase customer lifetime value.

What industries does Tribly serve?

Tribly serves diverse industries including healthcare (dental clinics, dermatology, pediatrics), automotive (service centers, dealerships), retail (fashion, electronics, furniture), hospitality (hotels, restaurants), and many more across India.

Pricing & Plans

How does Tribly's pricing work?

Tribly offers transparent, usage-based pricing starting at ₹3,999 per month base fee plus ₹8 per active customer. No hidden costs, no long-term contracts. You only pay for what you use, making it affordable for businesses of all sizes.

Are there any setup fees or hidden costs?

No setup fees, no hidden costs. Our pricing is completely transparent - just the monthly platform fee of ₹3,999 plus ₹8 per active customer. We believe in honest, straightforward pricing.

Do you offer discounts for larger businesses?

Yes! For businesses with over 5,000 customers, we offer custom enterprise pricing with volume discounts. Contact our team to discuss enterprise solutions tailored for your business needs.

Technical & Support

How quickly can I get started with Tribly?

You can get started with Tribly within 24-48 hours. Our onboarding process is simple and our team provides dedicated support to help you set up your first campaigns quickly and effectively.

What kind of support does Tribly provide?

Tribly provides comprehensive support including setup assistance, campaign optimization, training sessions, and 24/7 technical support. Our team understands Indian business needs and provides localized support.

Is my customer data secure with Tribly?

Absolutely. We use enterprise-grade security measures, data encryption, and comply with Indian data protection regulations. Your customer data is completely secure and never shared with third parties.

Integration & Setup

How does Tribly integrate with existing business systems?

Tribly integrates seamlessly with popular CRM systems, POS systems, and business tools. We provide APIs and webhooks for easy integration with your existing workflow and data management systems.

Do I need technical expertise to use Tribly?

No technical expertise required! Tribly is designed for business users with an intuitive interface. Our team provides training and support to help you get the most out of the platform.

Can I customize campaigns for my specific business needs?

Yes! Tribly offers extensive customization options including personalized messaging, industry-specific templates, custom automation workflows, and targeted campaigns based on your business requirements.

Still Have Questions?

Our team is here to help. Get in touch for personalized assistance and expert guidance.

Solutions

Retention & Engagement

  • Customer Journey Automation
  • Automated campaigns
  • Lifecycle Marketing Automation
  • Cross-Sell & Upsell Automation
  • Referral & Rewards System

AI & Intelligence

  • AI Chat & Support Automation
  • Predictive Retention
  • Personalized Messaging Engine
  • Customer Health Scoring
  • Behavioral Triggers

Insights & Analytics

  • Customer 360 Dashboard
  • Revenue Attribution Analytics
  • Campaign Performance Analytics
  • Sentiment & Feedback Analytics

Digital Operations

  • Smart Invoice Analytics
  • Warranty & Service Tracking
  • Environmental Impact Dashboard

Industries that benefit from tribly

For Healthcare & Wellness

  • Dermatology & Aesthetic Clinics
  • Dental clinics
  • Fertility and IVF Centers
  • Eye Clinics (Ophthalmology/Optometry)
  • Physiotherapy & Rehab Clinics
  • Gynecology & Women's Health Clinics
  • Pediatrics Clinics
  • Weight-loss, Nutrition & Wellness Clinics

For Automobile & Mobility

  • Car Dealerships
  • Two-Wheeler Dealerships
  • Automobile Service Centers & Workshops
  • Spares & Accessories
  • Automobile Wash & Detailing Studios

Food & Hospitality

  • Sweets & bakeries
  • Hotels & Resorts
  • Restaurants & Cafés

Retail & Lifestyle

  • Fashion & Apparel Stores
  • Electronics & Appliances Stores
  • Furniture & Home Décor

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